Frequently Asked Questions

What can I find at VibeTribe?
A mix of handcrafted creations, custom pieces, and curated finds for your wardrobe and your home. Check each listing for the item’s details and condition.

Do you take custom orders?
Yes! Contact us with your idea before ordering so we can discuss the design, pricing, and estimated completion time.

When will my order ship?
Ready-to-ship items are prepared and shipped within 3–5 business days, excluding weekends and holidays. Delivery time is additional. Custom-order timelines depend on the project and are confirmed individually.

Do you ship internationally?
We welcome international orders wherever shipping is available. If your country isn’t listed at checkout, contact us to ask about delivery options.

How much does shipping cost?
Customers pay for shipping. Available options and charges are shown at checkout before payment.

Can I return an item?
Please contact us within 14 days of delivery if your item arrives damaged, incorrect, or significantly different from its description. Change-of-mind returns are not normally accepted. See our Returns & Refunds page for full details, exceptions, and your consumer rights.

How do I choose the right size?
Review the sizing information in each listing, since sizing can vary between items and brands. If you’re unsure, contact us before purchasing.

How can I contact VibeTribe?
Use our Contact Us page for product questions, custom requests, or help with an order. For order questions, please include your order number.